DELIVERIES: INFORMATION LOCKDOWN 3.0.

- For all home deliveries and relay point: nothing changes, the deadlines remain the same. For Belgium: 2 to 3 days. For parcels outside Belgium: 7 to 10 days.

- If you choose store delivery:
 For any order placed before Monday evening => available on Wednesday
 For any order placed before Thursday evening => available on Saturday

All our stores are open on Wednesdays and Saturdays from 10 a.m. to 6 p.m. to come and collect your packages. 
Our shop in Visé is open for 2 additional days: Thursdays and Fridays from 10 a.m. to 4 p.m.


CAUTION: always wait for a phone call from the store before moving. We always notify you by phone when your package is ready to be collected and available in store.

OTHER QUESTIONS ?

We are at your disposal by FB or INSTA private messages, email (contact@gwnio.com) or telephone (04 / 370.22.01): Tuesdays and Thursdays.

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DELIVERY IN BELGIUM

For Belgium, Gwnïo offers 3 delivery methods:

1 // IN-STORE COLLECTION (FREE)

Get it delivered for free in one of our Gwnïo stores, we will notify you by phone when your package is available in one of our stores:

LIÈGE: Rue de la Cathédrale, 87
TARGETED: Rue du Collège, 24
VERVIERS: Rue de l'Harmonie, 29
NEUPRÉ: Route du Condroz, 111

Price: free
Delivery times *: 1 week

You have 14 days to come and collect your package from the day the store receives it. Beyond this period: we recover it, we refund your order by deducting management fees of € 4.

2 // BPOST HOME DELIVERY

If you don't live around Liège or can't go to a store... We have the solution: be delivered directly to your home or office. This option has the advantage of allowing you to track your package via the Track & Trace Bpost (an email including the tracking link will be sent to you when your order is on its way).

Price: € 6.54
Delivery times *: the working day following the deposit of the package


3 // DELIVERY TO A BPOST COLLECTION POINT

If you don't want to have it delivered to your home or office: the Bpost pick-up point delivery option is the best compromise. All you have to do is choose the desired pick-up point and collect it at your convenience (PLEASE NOTE: the package remains available at the pick-up point for 15 days from the date of its arrival). This option also includes the "Track & Trace" Bpost tracking option (an email including the tracking link will be sent to you when your order is on its way)

Price: € 5.75
Delivery times *: 2 to 3 working days


Whatever delivery method you choose,you can always count on our team, we are at your disposal in case of any problem: do not hesitate to contact us by phone (+32) 04.370.22.01 (our offices are open Monday to Friday 9 a.m. to 5 p.m.) or by email via contact@gwnio.com.

* The delivery times mentioned on our site are for information only and are not guaranteed: the times may vary depending on the time of year and on our delivery partners.


DELIVERIES IN THE REST OF EUROPE (EXCLUDING BELGIUM)


1 // HOME DELIVERY

Be delivered directly at home or at the office. This option has the advantage of allowing you to track your package via a postal tracking number (this one is included in the tracking email that will be sent to you when your order is on its way).

Delivery time *: 10 days


2 // PRICES

PACKAGES <1.5 KG

Luxembourg, Netherlands, France & Germany: € 7.50
Spain ** & Italy: € 15

PACKAGES > 1.5 KG

Luxembourg, Netherlands, France & Germany: 10 €
Spain ** & Italy: 20 €

Whatever the delivery method chosen: know that you can always count on our team, we are at your disposal in case of any problem: do not hesitate to contact us by phone (+32) 04.370.22.01 (our offices are open from Monday to Friday from 9 a.m. to 5 p.m.) or by email via contact@gwnio.com.

* The delivery times mentioned on our site are for information only and are not guaranteed: the times may vary depending on the time of year and on our delivery partners.

** The prices given are those for mainland Spain. This does not include the following areas: the Balearic Islands and the Canary Islands. If your delivery must be send to the Balearic Islands or the Canary Islands: Gwnïo reserves the right to ask you for additional delivery costs or, conversely, a full refund of your order will be made.